Clearing Jams 46932Clearing JamsCareful selection of appropriate print media and proper loading allow you to avoid paper jams. See " Print MediaGuidelines" for more information.NOTE: Before buying large quantities of any print media, it is recommended to try a sample first.NOTE: The images used in this manual are those of the Dell™ Cloud Multifunction Printer | H815dw unless otherwise mentioned.Avoiding Jams• Use only recommended print media. See " Print Media Guidelines " for more information.• See "Loading Print Media in Tray1 and the Optional 550-Sheet Feeder" and "Loading Print Media in the MPF" toload print media properly.• Do not overload the print media sources. Ensure that the print media stack height does not exceed the maximumheight indicated by the load-line labels in the tray.• Do not load wrinkled, creased, damp, or curled print media.• Flex, fan, and straighten print media before you load it. If a jam occurs with print media, try feeding one sheet at atime through the multipurpose feeder (MPF).• Do not use print media that you have cut or trimmed yourself.• Do not mix print media sizes, weights, or types in the same print media source.• Ensure that the recommended print side is face up when you insert the print media.• Keep print media stored in an acceptable environment. For more information, see " Storing Print Media. "• Do not remove the feeding tray during a print job.• Push tray1 or the optional 550-sheet feeder (tray2) in firmly after loading.• Ensure that all cables that connect to the printer are correctly attached.• Overtightening the guides may cause jams.• Wipe the retard rollers in the tray or MPF with a cloth that is slightly dampened with water if jams caused bymisfeeding paper occur frequently.
