Troubleshooting Guide 503• The output is too light• Toner smears or print comes off• Random spots/Blurred images• The entire output is blank• Streaks appear on the output• Pitched dots• Vertical blanks• Mottle• Ghosting• Light-induced fatigue• Fog• Bead-Carry-Out (BCO)• Jagged characters• Banding• Auger mark• Wrinkled/Stained paper• Damage on the leading edge of paperThe output is too lightAction Yes No1 The toner cartridge may be low or need to be replaced. Confirm theamount of toner left in the toner cartridge.a Check the toner level on the Dell Printer Configuration Web Tool.b Replace the toner cartridge as necessary.Does this solve your problem?The task is complete. Go to action 2.2 If you are using a non-Dell brand toner cartridge, enable the Non-DellToner option.a Start the Tool Box from the Dell Printer Hub or Dell PrinterManagement Tool, and click Service Tools on the PrinterMaintenance tab.b Ensure that the On check box under Non-Dell Toner is selected.Does this solve your problem?The task is complete. Go to action 3.
