516 Troubleshooting GuideBandingAuger markAction Yes No1 Locate the cause of the problem using the Pitch Configuration Chart.a Start the Tool Box from the Dell Printer Hub or Dell PrinterManagement Tool, and click Chart Print on the Diagnosis tab.b Click Pitch Configuration Chart.The Pitch Configuration Chart is printed.Is the cause of the problem located?Proceed to the actioncorresponding to thelocation of theproblem:• Drum cartridge - 2• Fusing unit - 3Contact Dell.2 Replace the drum cartridge.a Replace the drum cartridge. See "Replacing the Drum Cartridge."b After you replace the drum cartridge, click Chart Print on theDiagnosis tab of the Tool Box.c Click Pitch Configuration Chart.The Pitch Configuration Chart is printed.Does this solve your problem?The task is complete. Contact Dell.3 Replace the fusing unit, the transfer unit, and the retard roller.a Replace the fusing unit, the transfer unit, and the retard roller. See"Replacing the Fusing Unit, the Transfer Unit, and the Retard Roller."b After you replace the fusing unit, the transfer unit, and the retardroller, click Chart Print on the Diagnosis tab of the Tool Box.c Click Pitch Configuration Chart.The Pitch Configuration Chart is printed.Does this solve your problem?The task is complete. Contact Dell.Action Yes No1 Replace the drum cartridge. See "Replacing the Drum Cartridge."Does this solve your problem?The task is complete. Contact Dell.
