support-assistDell(conf)#support-assistDell(conf-supportassist)#3. (Optional) Configure the contact information for the company.SUPPORTASSIST modecontact-company name {company-name}[company-next-name] ... [company-next-name]Dell(conf)#support-assistDell(conf-supportassist)#contact-company name testDell(conf-supportassist-cmpy-test)#4. (Optional) Configure the contact name for an individual.SUPPORTASSIST modecontact-person [first <first-name>] last <last-name>Dell(conf)#support-assistDell(conf-supportassist)#contact-person first john last doeDell(conf-supportassist-pers-john_doe)#5. (Optional) Configure the name of the remote SupportAssist Server and move to SupportAssist Server mode.SUPPORTASSIST modeserver server-nameDell(conf)#support-assistDell(conf-supportassist)#server defaultDell(conf-supportassist-serv-default)#You can configure a maximum of two servers:• default server• custom user configured server6. Enable all activities and servers for the SupportAssist service.SUPPORTASSIST modeenable allDell(conf)#support-assistDell(conf-supportassist)#enable all7. Trigger an activity event immediately.EXEC Privilege modesupport-assist activity {full-transfer} start nowDell#support-assist activity full-transfer start nowConfiguring SupportAssist ActivitySupportAssist Activity mode allows you to configure and view the action-manifest file for a specific activity.To configure SupportAssist activity, use the following commands.1. Move to the SupportAssist Activity mode for an activity. Allows you to configure customized details for a specific activity.SUPPORTASSIST modeSupportAssist 859
