Getting Started Connections Settings Playback Remote ControlMulti-zone Information Troubleshooting SpecificationsTroubleshootingENGLISHGVideoHSymptom Cause / Countermeasure PageNo sound is producedfrom center speaker.When playing monaural audio sources, select a surround modeother than “STANDARD” (Dolby/DTS Surround).• 78 ~ 80No sound is producedfrom surroundspeakers.Set the surround mode to a mode for surround playback.• 78 ~ 80No sound is producedfrom surround backspeaker.Check that the surround back speaker’s power amplifierassignment is set to “Normal”.Set the surround back speakers to something other than“None”.Set “Surround Parameter” – “Surround Back” to somethingother than “OFF”.Set the surround mode to the surround playback mode.••••40408278 ~ 80No sound is producedfrom subwoofer.Turn on the subwoofer’s power.Set the subwoofer to “Yes”.Check the subwoofer connections.Increase the subwoofer’s channel level.••••–401491DTS sound is notoutput.Set the Blu-ray disc/DVD player’s audio output setting to “Bit-stream”. For details, refer to the Blu-ray disc/DVD player’soperating instructions.Use a DTS-compatible Blu-ray disc player/DVD player.Set the decode mode to “Auto” or “DTS”.•••––61Dolby TrueHD, DTS-HD, Dolby Digital Plusaudio is not output.Make HDMI connections.Set the Blu-ray disc/DVD player’s audio output setting to “Bit-stream”. For details, refer to the Blu-ray disc/DVD player’soperating instructions.Use a DTS-compatible Blu-ray disc player.•••17––Symptom Cause / Countermeasure PageNo picture appears. Check the connections of the AVR-4810’s video output terminalsand the TV’s input terminals.Make the proper input setting for the input terminals of the TVconnected to the AVR-4810.Cancel the PURE DIRECT mode.High definition (1080i/720p) and progressive (480p/576p) videosignals are not down-converted. Set the player to interlace(480i/576i) signals.Check the “Video Select” setting.•••••17, 18–80–60Picture cannot berecorded.The REC OUT video terminal does not have a video conversionfunction, so use a video cable to input video signals, an S-Videocable to input S-Video signals.• 20DVDs cannot becopied on a VCR.This is not a malfunction. Most movie software includes copyprevention signals and cannot be copied.• –GUI is not displayed. Set “Format” according to the format (NTSC or PAL) of the TVbeing used.• 52GAudioHGHDMIHSymptom Cause / Countermeasure PageHDMI audio signalsare not output fromspeakers.Set “HDMI Audio Out” to “AMP” to output HDMI audio signalsfrom the speakers.• 42No picture appearswith HDMIconnections.Check the connection of the HDMI connectors.Select the input source assigned to the HDMI terminal at“HDMI”.Connect a monitor that is compatible with copyright protection(HDCP).Check that the output format (HDMI FORMAT) of the connectedplayer, etc., matches the TV’s compatible input formats.Depending on the monitor you have connected, the display maynot be correct when you set to “Auto (Dual)”. In such a case, setto either “Monitor 1” or “Monitor 2”.•••••1730, 581717, 1842No sound is outputfrom the monitorconnected with HDMIconnections.Set “HDMI Audio Out” to ”TV” to output HDMI audio signalsfrom the TV.• 42When performing thefollowing operationson a connecteddevice, AVR-4810 hasthe same operations.Power ON/OFFSwitching audiooutput devicesAdjust volumeSwitch input source••••Set “HDMI Control” – “Control” to “OFF”. When you only wantto operate the power on/off each device, set “Power Off Control”to “OFF”.• 43GControl dock for iPodHSymptom Cause / Countermeasure PageiPod cannot beplayed.Connect to the terminal to which “iPod dock” was assigned andswitch the input source.Check the iPod connections.Plug the control dock for iPod’s AC adapter into a power outlet.Communications with the AVR-4810 are not possible unless theAC adapter is plugged in.•••30, 5919–