Eaton Powerware Series User Manual

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Contents

EATON BladeUPS® (12 kVA) User's Guide 164201649 Rev 4www.eaton.com/powerquality 105Chapter 8 TroubleshootingThe BladeUPS module is designed for durable, automatic operation and also alertsyou whenever potential operating problems may occur. Usually the alarms shown bythe control panel do not mean that the output power is affected. Instead, they arepreventive alarms intended to alert the user. Use the following troubleshooting chartto determine the UPS alarm condition.Typical Alarms and ConditionsThe following table describes typical alarms and conditions. If an alarm appears with aservice code, contact the Help Desk (see page 108).To check the Event Log for a list of active alarms:1. Press any button on the front panel display to activate the menu options.2. Press the button until EVENT LOG displays.3. Press the button to display the list of alarms and conditions.Alarm or Condition Possible Cause ActionOn BatteryLED is on.1 short beep every 5 seconds.A utility failure has occurred and the UPSis in Battery mode.The UPS is powering the equipment with battery power. Prepareyour equipment for shutdown.Battery LowLED is on.Continuous beep for10 seconds.The UPS is in Battery mode and thebattery is running low.This warning is approximate, and the actual time to shutdown mayvary significantly. Depending on the UPS load and number ofExtended Battery Modules (EBMs), the Battery Low warning mayoccur before the batteries reach 25% capacity. See Table 17 onpage 102 for estimated runtimes and “Setting the Battery LowAlarm Level” on page 75 for configuration information.When utility power is restored, the UPS restarts automatically,provides power to the load, and charges the battery.Battery BreakerLED is on.1 beep every 3 seconds.The UPS does not recognize the internalbatteries.Verify that the UPS battery circuit breaker is in the ON (|) position.If the condition persists, contact your service representative.On BypassLED is on.1 beep every 3 seconds.The UPS is in Bypass mode. The equipment transferred to bypass utility power. Battery modeis not available and your equipment is not protected; however, theutility power continues to be passively filtered by the UPS. Checkfor one of the following alarms: overtemperature, overload, UPSfailure, hot swap, or remote emergency power-off (REPO).Bypass UnavailableLED is flashing slowly.1 beep every second.Bypass is not available because the UPSmay be receiving bypass utility power thatmay be unstable or in brownoutconditions.Check the bypass utility. The UPS continues to supply power toyour equipment. Check for one of the following alarms: bypassover or under voltage, bypass over or under frequency, or bypassunavailable.