v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine whichcomponents are customer replaceable units (CRU) and which components are field replaceable units(FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by atrained service technician.Error code Description Action602 Invalid diskette boot record 1. Replace the diskette.2. Reseat the diskette drive cables.3. Replace the diskette drive.604 Internal diskette drive error 1. Run the Configuration/Setup Utility program,select Load Default Settings, and save thesettings.2. Reseat the diskette drive signal cables.3. Replace the diskette drive.962 Parallel port configuration error 1. Run the Configuration/Setup Utility program andmake sure that the parallel port setting is correct.2. (Trained service technician only) Replace thesystem board.1162 Serial port error 1. Run the Configuration/Setup Utility program andmake sure that the serial port settings are correct.2. (Trained service technician only) Replace thesystem board.1600 The service processor is not functioning. (Trained service technician only) Replace the systemboard.1601 System-management adaptercommunication error. 1. Update the BMC firmware (see “Updating thefirmware” on page 15).2. (Trained service technician only) Replace thesystem board.1603 System-management adaptercommunication error. 1. Make sure that the Remote Supervisor Adapter IISlimLine is installed correctly.2. Update the Remote Supervisor Adapter IISlimLine firmware (see “Updating the firmware”on page 15).3. Reseat the following components:a. Adapterb. (Trained service technician only) Systemboard4. Replace the following components one at a time,in the order shown, restarting the server eachtime:a. Remote Supervisor Adapter II SlimLineb. (Trained service technician only) Replace thesystem board.130 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide