Table 9. DSA diagnostic messages (continued)v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.v See Chapter 3, “Parts listing, System x3200 M2 Types 4367 and 4368,” on page 33 to determine which components arecustomer replaceable units (CRU) and which components are field replaceable units (FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a trainedservice technician.Messagenumber Component Test State Description Action215-802-xxx Optical drive Self-Test Aborted The media tray isopen. 1. Close the media tray and wait 15seconds for the media to berecognized..2. Run the test again.3. Insert a new CD or DVD into thedrive, and wait for 15 seconds for themedia to be recognized.4. Run the test again.5. Check the drive cabling for loose orbroken connections at both ends ordamage to the cable. Replace thecable if it is damaged.6. Run the test again.7. Make sure that the DSA code is at thelatest level. For the latest level of DSAcode, go to http://www.ibm.com/support/docview.wss?uid=psg1SERV-DSA.8. Run the test again.9. For additional troubleshootinginformation, see the “TroubleshootingCD and DVD drive issues” site athttp://www.ibm.com/support/docview.wss?uid=psg1MIGR-41559.10. Run the test again.11. Replace the optical drive.12. Run the test again.13. If the problem remains, collect thedata from the DSA event log and sendit to IBM Service. For informationabout contacting and sending data toIBM Service, seehttp://www.ibm.com/support/docview.wss?uid=psg1SERV-CALL.215-803-xxx Optical drive Self-Test Failed The disc might bein use by thesystem.1. Wait for the system activity to stop.2. Run the test again.3. Turn off and restart the system.4. Run the test again.5. If the problem remains, collect the datafrom the DSA event log and send it toIBM Service. For information aboutcontacting and sending data to IBMService, see http://www.ibm.com/support/docview.wss?uid=psg1SERV-CALL.208 System x3200 M2 Types 4367 and 4368: Problem Determination and Service Guide
