7–2 1765 Network Printer Configuration GuideNEC Technical SupportNEC technical support is available to answer yourquestions, Monday through Friday, 8:30 a.m. to8:00 p.m., Eastern Standard Time.Please have the following printer information readywhen you contact NEC• Model number• Serial number• Page count (shown on the printer test page)• Date and place of purchase• The type of network and network operating systemyou are using• A configuration page• Maintenance agreement number (if printer isalready under agreement)How to Contact NECThere are a number of ways to contact us or receiveinformation about technical issues, products, andservices.Contacting NEC Technical Support by TelephoneIn the United States, the NEC toll-free number forprinter technical support and repairs is 1-800-632-4650.In Canada, call 1-800-268-4191 for technical support andrepairs information in English. Call 1-800-268-4115 fortechnical support and repairs information in French.Contacting NEC Customer Service by TelephoneIn the United States and Canada, call 1-800-388-8888 tospeak to a representative about new product sales,extended warranties, product literature, and customerservice.Sending Internet Electronic MailYou can email your questions to us. NEC will respondwithin one business day. Send email messages totech-support@nectech.comSending a FaxYou can fax questions or comments to NEC at1-508-635-4890Be sure to indicate the number where NEC cantelephone or fax a response.Using FastFacts—NEC’s Information Retrieval SystemNEC’s technical support staff have created technicalnotes and tips for using NEC products. You can orderthese documents by touchtone menu and have themautomatically sent to your fax machine.To use NEC FastFacts, dial1-800-366-0476Follow instructions for ordering documents andproviding your return fax number.Reaching the NEC Bulletin Board SystemYou can use the NEC Bulletin Board System (BBS) tosend messages and transfer files. The BBS number is1-508-635-4706Reaching NEC on CompuserveCompuserve members can link to bulletin boards andtransfer files to and from NEC. To reach the NECsection, typeGO NECTECH
