H OTS POT GATEWAYAppendix A: Technical Support 311AAppendix A: Technical SupportWe have tried to ensure that you get the most up-to-date information available aboutthe HSG, and we hope this User’s Guide has met all your operational andperformance needs. However, we understand that occasionally you may run intoproblems that require additional technical support.“Troubleshooting” on page 305 provides some basic troubleshooting information andprocedures that will help you to diagnose and solve your problem (if the problem isrelated to the HSG). Additionally, you should check with your networkdocumentation to verify that the network components are functioning correctly.If you cannot resolve the problem with your documentation resources, try connectingto our corporate Web site. We may have new information posted here that addressesyour issues.www.nomadix.comIf you are still having problems, our friendly and experienced technical support teamis always ready to assist you.When contacting technical support, please have your HSG’s serialnumber available. The serial number is located on the bottom panel ofyour HSG.
