Configuring phantom DNs 732 For each prompt listed below, type the response indicated. Forthose prompts that are not listed, you can accept the default bypressing Enter.Prompt Response DescriptionREQ NEWTYPE CDN Control DN queueCUST xx Customer number (0-99)CDN yyyy The Control DN of the queue. Thisnumber must be entered as the SDN forthe messaging service in the SDN Table.DFDN zzzz The default ACD DN (see page 115).Calls to the CDN are directed to this ACDDN if the link or CallPilot goes down.Nortel recommends that this is not definedas the ACD DN of the CallPilot ACDqueue.VSID Press Enter so that the ID is dynamicallyassigned to the CDN when the ELANsubnet link is established. Press Enter until you reach the end of theoverlay (the REQ prompt).REQ To configure another CDN, return to thetop of the table. To exit, type ****.—End—Configuring phantom DNsIntroductionThere are two reasons for configuring phantom DNs on the switch:• to create dialable numbers for CallPilot services• to create virtual fax DNs for users who want a separate fax numberATTENTIONAnother option is to configure dummy ACD DNs instead of phantom DNs. See"Configuring dummy ACD DNs" (page 77).Nortel CallPilotCommunication Server 1000 and CallPilot Server ConfigurationNN44200-312 01.02 Standard5.0 3 May 2007Copyright © 2007, Nortel Networks.
