Nortel CallPilot Server User Manual

Also see for 1000 Con?guration guide: Brochure Reference User manual Overview User guide

Contents

Configuring CallPilot to operate in a Windows 2000 or 2003 domain 99a. If the difference in the M1/Succession time and the DomainController time is greater than 10 seconds, go to Step 3 to changethe M1/Succession time to match the Domain Controller time.b. If the difference in the M1/Succession time and the DomainController time is less than 10 seconds, go to Step 4. You do notneed to adjust the time.3 To change M1/Succession time to match the Domain controller time,perform the following steps:a. Log on to the M1/Succession server and go to LD 2.b. Type TTAD and press Return.Result: The current M1/Succession format for the time and thetime appear. An example is: 12 01 200522 35 00c. Type STAD and press Return.Result: The time and date appear. An example is: 12 01 200522 35 00d. Change the time to match the Domain Controller time.Note 1: Nortel recommends that you keep the time differencebetween the M1 and the Domain Controller time to within a fewseconds (+/- 10 seconds). The maximum difference can be upto five minutes before Kerberos authentication problems canarise. Once a month, check the times on the M1/Successionand the domain to ensure that the five minute tolerance is notexceeded. If the time difference is exceeded by five minutes,you can experience problems with Event Viewer, audit logs, andlocal system network shares. You can also receive messageson the local server that indicate that the CallPilot server time isout of synchronization with the Domain Controller. Day-to-dayoperation of the CallPilot server, however, should not be affected.Note 2: For normal CallPilot operation, support, andmaintenance, you must create a domain user account. In orderfor you to receive administrator privileges on the local server, theCallPilot administrator must add the domain user account to theCallPilot local administrator group.4 Exit the pcAnywhere session if it is running.5 On the CallPilot server Windows desktop, right-click on MyComputer, and then select Properties.Nortel CallPilotCommunication Server 1000 and CallPilot Server ConfigurationNN44200-312 01.02 Standard5.0 3 May 2007Copyright © 2007, Nortel Networks.