4 Troubleshooting4-2 VarioLink 2221/2821/3621Troubleshooting Chapter 44 Troubleshooting4.1 Problems when sending faxesIf the fax cannot be sent correctly, refer to the following table, and then per-form the indicated operation. If the fax still cannot be sent correctly, even af-ter performing the described operations, contact your technicalrepresentative.!DetailFor details on the error messages, refer to “Error messages” on page 4-6.For details on troubleshooting procedures for document misfeeds, papermisfeeds, poor print quality, or empty toner, refer to the User’s Guide[Copy Operations].Symptom Cause RemedyThe document is not scanned. Is the document too thick? Use the original glass tosend the fax.Is the document too thin or toosmall?Use the original glass tosend the fax.The document is scanned at anangle.Were the adjustable documentguides correctly adjusted to thewidth of the document?Slide the adjustable docu-ment guides to fit thewidth of the document.The fax received by the recipi-ent is blurry.Is the document incorrectly po-sitioned?Position the documentcorrectly.Is the original glass dirty? Clean the original glass.Is the text in the document writ-ten too faint?Adjust the density.Is there a problem with the tele-phone connection or with the re-cipient’s fax machine?Make a copy to check thatthis machine is operatingcorrectly, and then, if thecopy was printed correct-ly, try sending the faxagain.The fax received by the recipi-ent is blank.Was the document sent with thefront side facing down (when theADF is used)?Load the document to befaxed facing up.
