Troubleshooting- 417 -Cause Solution ReferenceThe current frequency band iscongested.* Above ⑤[Band] displays the current frequency band to which thismachine is connected.This machine is compatible with the 2.4 Ghz/5.0 GHz band.If the wireless LAN access point is compatible with the 2.4GHz/5.0 GHz band, try changing the connecting frequencyband of the machine (or changing the SSID settings).Connecting via anaccess point(Infrastructure)(P.52)Able to connect to the access point but unable to communicateCause Solution ReferenceThe IP address is in the samesegment as the one on the wiredside.Since the communication may be unstable if the wired LANand wireless LAN are connected to the same subnet, pleaseconnect to a different subnet.-The setting of the enabled defaultgateway is wired LAN instead ofwireless LAN.To communicate with a terminal outside the segment via awireless LAN, press the scroll buttons on the operator panelto select [Admin Setup] - [Network Setup] - [General Setup]- [Enabling Default Gateway] and set it to[Wireless(Infrastructure)].In that case, the wired LAN cannot communicate withterminals outside the segment.* You can check from [General Information] - [EnablingDefault Gateway] in Network Information.Connecting via anaccess point(Infrastructure)(P.52)Unable to connect to a wireless LAN (AP mode)First, print out the Network Information, and then check the following explanation while having a look at itemsnumbered ① to ④ in the following figure in Wireless (AP Mode) Information.Network Information can be printed from [Print Information] - [Network].Terminals cannot connectCause Solution Reference[Wireless] is not selected in the[Extended Network] settings.Select [Admin Setup] - [Network Setup] - [General Setup] -[Extended Network] - [Wireless].Connectingdirectly with thismachine (APmode)(P.64)[Wireless (AP Mode)] is set to[Disable].*Above ①Set [Wireless(AP Mode) Setting] - [Wireless(AP Mode)] to[Enable].*Wireless LAN (Infrastructure) and Wireless LAN (AP mode)cannot be enabled at the same time.Connectingdirectly with thismachine (APmode)(P.64)[SSID] is not consistent with theSSID selected by the wirelessterminal.*Above ②Check that the SSID of this machine matches the SSIDselected by the wireless terminal you want to connect.Connectingdirectly with thismachine (APmode)(P.64)