- 225 -7. TroubleshootingPrint ProblemsThis section describes problems with printing from a computer.• If you cannot solve a problem with the following solutions, contact your dealer.• For problems caused by an application, contact the manufacturer of the application.• Unable to Print (User's Manual)• Network Connection Problems (Print)• Wireless LAN Connection Problems (If Wireless LAN Module is Fitted) (Print)• USB Connection Problems• Common to Windows and Mac OS X• For WindowsNetwork Connection Problems (Print)Cause Solution ReferenceUsing a cross cable. Use a straight cable. -The machine was turned on before acable was connected.Connect cables before turning themachine on. Connecting a LAN Cable (User'sManual)There is a problem with thecompatibility with the hub.Press the (SETTING) buttonon the operator panel, select [AdminSetup] > [Network Menu] > [NetworkSetup] > [Network Setting] > [HUBLink Setting], and then change thesetting.-The network connection setting isincorrect.To connect to a wired network, set[Wired] for the network connection to[Enable].Connecting a LAN Cable (User'sManual)Using Wired LAN and WirelessLAN at the Same Time (OnlyWhen the Wireless LAN Moduleis Mounted)Cause Solution ReferenceThe IP address is incorrect. • Check that the same IP address isset for the machine and themachine's port setting on thecomputer.• Check that the IP address is notduplicated by another device.• Check that the correct IP address,subnet mask, and gateway addressare set.• If using OKI LPR Utility, check theIP address setting with OKI LPRUtility.Easy SetupOKI LPR UtilityAll pages are not printed. If you are using the WSD port,change it to the standard TCP/IPport.-
