- 239 -7. TroubleshootingToner Comes Off When Printed Paper is RubbedCause Solution ReferenceThe settings of the media type andweight are incorrect.Press the (SETTING) buttonon the operator panel, select [PaperSetup] > the paper tray you are using,and then select the proper values for[Media Weight]. Or, select a thickervalue for [Media Weight].Loading Paper (User's Manual)Recycled paper is used. Press the (SETTING) buttonon the operator panel, select [PaperSetup] > the paper tray you are using,and then select a thicker value for[Media Weight].Loading Paper (User's Manual)The envelope lever remains attached. Remove the envelope lever. Printing on EnvelopesThe safety stopper remains attachedto the fuser unit.Remove the orange safety stopperattached to the new fuser unit. Replacing the Fuser UnitUneven GlossCause Solution ReferenceThe settings of the media type andweight are incorrect.Press the (SETTING) buttonon the operator panel, select [PaperSetup] > the paper tray you are using,and then select the proper value for[Media Weight]. Or, select a thickervalue for [Media Weight].Loading Paper (User's Manual)