7.9 Utility—UM – System Prompts CustomisationThe System Prompts customisation screen is used to view, play, add, or delete system prompts. Theprogrammer can also check the prompt number and text for these prompts.This screen can be accessed only in On-line mode.The following categories of system prompts can be customised from the System Prompts customisationscreen:a. System Guidanceb. Custom Service Menusc. Company Greetingsd. Other– Company Name– Language Select Menu– Hold Announce Menu– Mailbox Group List– System Caller IDTo customise system prompts, select a tab in the System Prompts dialogue box.NoticeThe system prompts initially installed on the SD Memory Card cannot be restored to their original state byinitialising or resetting the PBX; any changes made to the initially installed system prompts cannot beundone. Before changing any system prompts, perform a backup of the initial system prompt data. See6.9 Tool—UM Data Backup for details. Then, you can restore the system prompts to their initial state byrestoring the backup data. See 6.10 Tool—UM Data Restore for details.Deleting PromptsThe programmer is able to delete specified system prompts.To delete a specific system prompt:1. Select the cell for the desired prompt number.2. Click Delete.Recording System Prompts1. Select the desired system prompt to record, and click Play/Record.2. Select "Record from extension" or "Import from recorded file".When "Record from extension" is selected:1. Specify the extension number of the telephone used for recording, then click Connect.2. When the specified extension rings, go off-hook.3. Click Record, Stop, or Play to record or play a system prompt.4. Click Disconnect.5. Click OK.When "Import from recorded file" is selected:1. Click Browse.The Open dialogue box appears.2. Navigate to the folder containing the WAV files you wish to import.WAV files must meet the following specifications:– G.711 PCM codec– 8 kHz, 8-bit sampling rate– Monaural– A-law or μ-law encoding3. Select the desired WAV file.4. Click Open to import the file.5. Click OK.146 PC Programming Manual7.9 Utility—UM – System Prompts Customisation
