Troubleshooting_ 236End of life, Replacewith new transferbelt unit.The life of the transferbelt unit expirestotally.Replace the transfer beltunit with aSamsung-genuinetransfer belt unit.Engine SystemFailure [errornumber]:Pleaseopen/close door.There is a problem inthe engine system.Open and close the frontdoor. If the problempersists, call for service.Engine SystemFailure [errornumber]:Turn offthen on.There is a problem inthe engine system.Turn the machine off andback on again. If theproblem persists, call forservice.Fax modem card isnot installed.Install the card.The optional fax kit isnot installed.Install the optional fax kit.If it is already installed,try to reinstall the optionalfax kit. If the problempersists, call for service.Fax System Failure[errornumber]:Turn offthen on.There is a problem inthe fax system.Turn the machine off andback on again. If theproblem persists, call forservice.FDI device is notinstalled. Installthe device.The FDI optional FDIkit is not installed.Install the optional FDIkit. If it is alreadyinstalled, try to reinstallthe optional FDI kit. If theproblem persists, call forservice.Feed door isopened. Close it.The door is notsecurely latched.Close the door until itlocks into place.Finisher door isopen. Close it.The finisher door isnot securely latched.Close the door until itlocks into place.Finisher Error[errornumber]:Pleaseopen/close door.There is a problem inthe finisher.Open and close thefinisher door. If theproblem persists, call forservice.Finisher Error[errornumber]:Turn offthen on.There is a problem inthe finisher.Turn the machine off andback on again. If theproblem persists, call forservice.Finisher SystemFailure [errornumber]:Pleaseopen/close door.There is a problem inthe finisher.Open and close thefinisher door. If theproblem persists, call forservice.Finisher SystemFailure [errornumber]:Turn offthen on.There is a problem inthe finisher.Turn the machine off andback on again. If theproblem persists, call forservice.Front door is open.Close it.The door is notsecurely latched.Close the door until itlocks into place.Fuser Unit Failure[errornumber]:Turn offthen on.There is a problem inthe fuser unit.Turn the machine off andback on again. If theproblem persists, call forservice.Message Meaning Suggested solutionsFusing unit is notcompatible. Checkuser's guide.The fuser unit youhave installed is notfor your machine.Install aSamsung-genuine fuserunit, designed for yourmachine.Fuser unit is notinstalled correctly.Install it.The fuser unit is notproperly installed.Reinstall the fuser unit. Ifthe problem persists, callfor service.HCF Failure [errornumber]:Please open/closeHCF.There is a problem inthe high capacityfeeder.Open and close the highcapacity feeder. If theproblem persists, call forservice.HCF is pulled out.Insert it properly.The high capacityfeeder is not securelylatched.Close the high capacityfeeder until it locks intoplace.HDD is almostfull-1. Check user’sguide.HDD is almost full inthe machine.Check Address Book orUser Profile. Ifnecessary, remove thedata which is unused inAddress Book or UserProfile.HDD is almostfull-2. Check user’sguide.HDD is almost full inthe machine.Check Document Box,or Secured Job in JobStatus. If necessary,remove the data which isunused in DocumentBox or Secured Job.HDD is almostfull-3. Check user’sguide.HDD is almost full inthe machine.Check System Log atSecurity in SyncThru™Web Service. Ifnecessary, remove thedata in System Log.HDD is almostfull-4. Check user’sguide.HDD is almost full inthe machine.• Print or remove thejobs on the queuewhich are waiting forits turn. You can checkthe jobs pressing JobStatus (see "JobStatus button" onpage 30).• Print or remove thereceived fax jobs inSecure Receive (see"Receiving in securereceiving mode" onpage 117).HDD is almostfull-5. Check user’sguide.HDD is almost full inthe machine.There is a problem in themachine. Check the errormessage on the displayscreen and resolve theproblem.HDD is almostfull-6. Check user’sguide.HDD is almost full inthe machine.There is a problem in themachine. Check the errormessage on the displayscreen and resolve theproblem.Message Meaning Suggested solutions
