Troubleshooting_ 237HDD SystemFailure [errornumber]:Turn offthen on.There is a problem inthe hard disk.Turn the machine off andback on again. If theproblem persists, call forservice.ICON device is notinstalled. Installthe device.The image converterdevice is not installed.Install the imageconverter device. If it isalready installed, try toreinstall the imageconverter device. If theproblem persists, call forservice.Input SystemFailure [errornumber]:Check theHCF connection.There is a problem inthe high capacityfeeder.Open and close the highcapacity feeder, or checkthe high capacity feederconnection with themachine. If the problempersists, call for service.Input SystemFailure [errornumber]:Pull [traynumber] out andinsert it.There is a problem inthe tray.Open and close the tray.If the problem persists,call for service.ITB Unit Failure[errornumber]:Turn offthen on.There is a problem inthe image transfer beltunit.Turn the machine off andback on again. If theproblem persists, call forservice.MSOK SystemFailure [errornumber]:Turn offthen on.There is a problem inthe engine system.Turn the machine off andback on again. If theproblem persists, call forservice.Network cable isdisconnected.Check it.The machine is notconnected with anetwork cable.Connect the machine tothe network with anetwork cable.Option Feed dooris opened. Close it.The door is notsecurely latched.Close the door until itlocks into place.Original paper jamin exit area ofscannerThe originals arejammed in duplexautomatic documentfeeder.Clear the jam (see"Original paper jam in exitarea of scanner" onpage 206).Original paper jamin front of scannerThe originals arejammed in duplexautomatic documentfeeder.Clear the jam (see"Original paper jam infront of scanner" onpage 201).Original paper jaminside of scannerThe originals arejammed in duplexautomatic documentfeeder.Clear the jam (see"Original paper jam insideof scanner" on page 202or "Original paper jam infront of scanner duplexpath" on page 204).Output tray(facedown) is full.Remove printedmediaThe output tray (facedown) is full.Remove papers from theoutput tray (face down),the machine resumesprinting.Message Meaning Suggested solutionsOutput tray(faceup) is full. Removeprinted mediaThe output tray (faceup) is full.Remove papers from theoutput tray (face up), themachine resumesprinting.Paper is empty in[tray number].Load paper.There is no paper inthe tray.Load paper in the tray.Paper is empty intray MP. Loadpaper.There is no paper inthe multi-purpose tray.Load paper in themulti-purpose tray.Paper is low in[tray number].Load paper.Running out of paperin the tray.Load paper in the tray.Paper jam afterbooklet folding.Paper has jammedduring bookletprinting.Clear the jam (see "Paperjam after booklet folding(3,250-sheet bookletfinisher only)" onpage 233).Paper jam aroundpuncher of finisherPaper has jammedduring finishing.Clear the jam (see "Paperjam around puncher offinisher" on page 228).Paper jam atentrance offinisherPaper has jammedduring finishing.Clear the jam (see "Paperjam at entrance offinisher" on page 226).Paper jam atentrance of bookletmaker.Paper has jammedduring bookletprinting.Clear the jam (see "Paperjam at entrance ofbooklet maker(3,250-sheet bookletfinisher only)" onpage 228).Paper jam atentrance offinisher bridgePaper has jammedduring finishing.Clear the jam (see "Paperjam inside of finisherbridge" on page 226 or).Paper jam at exit offinisherPaper has jammedduring finishing.Clear the jam (see "Paperjam at finisher’s exitduring ejection to the topbin" on page 223 or"Paper jam at finisher’sexit during ejecting tomain bin" on page 224).Paper jam at exit offinisher bridgePaper has jammedduring finishing.Clear the jam (see "Paperjam at entrance offinisher" on page 226).Paper Jam at thebottom of duplexpathPaper has jammedduring duplex printing.Clear the jam (see "Paperjam bottom of duplexpath (Jam Duplex Regi.)"on page 221).Paper Jam at theinside of duplexpathPaper has jammedduring duplex printing.Clear the jam (see "Paperjam at the inside ofduplex path (Jam Duplex2)" on page 220).Message Meaning Suggested solutions