Samsung OfficeServ ITP-5121D User Manual

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

67then play your primary, No Answer greeting during the day (when you areavailable) and will NOT ring your extension but simply play your Night greet-ing during the night (when you are not available).Note: This does NOT use the Day and Night schedules of the phone system. Itis solely controlled by the Subscriber’s Availability Schedule.8 Pause / Resume Exit from Access Manager0 Play All Options# Play Access CoverageThis feature is useful for finding out how you current access settings are set.It will also tell you what greetings will play under each of the call conditionsyou have setup.5PERSONAL GREETINGSThe options available in this menu will be determined by your SystemAdministrator, and not all of them may be available to you. In the simplest sys-tems, only a mailbox greeting will be available, additional greetings may be acces-sible in more complex systems.Your Personal Greeting will be played every time someone dials your extensionand you do not answer.You may record up to 9 Personal Greetings, and you may assign any one of themto be active. There are several different 'Call Coverage' conditions to which youmay assign any of your 9 greetings. The Call Coverage Conditions are: No-Answer,Busy, and Do Not Disturb (or Forwarded All). This will allow different greetings toplay depending on the type of call forward that you have set, or the condition ofyour telephone.The Call Coverage conditions that you can assign specific greetings to are select-ed by the following digits:1 Primary/No Answer GreetingUsed when in your office, away from your desk or during the time period youare scheduled available. If this is the only Personal Greeting you record, it willplay for all call coverage conditions.This option is available only if the Administrator has assigned you the 'BasicGreeting' feature.66Note: ALL Access Manager options MUST be individually allowed by the SystemAdministrator for each Subscriber. They are:1 Follow MeAllows the subscriber to enter an alternate location and set how long the newdestination (Designated Location) will be active. This number may be aninternal or external number. This is useful if you are frequently traveling orchanging the number where you can be reached.When Follow Me is activated, the transfer will be supervised and confirmed.This means that if the call is not answered or if rejected by the Subscriber atthe designated location it will be recalled to the Subscriber’s mailbox.3 Call BlockingWhen this feature is active, callers will not be transferred to your extension,they will hear your 'blocked' greeting (if recorded) and will go directly to yourmailbox if they do not select any or are not offered any other options.4 Call ForwardingUnlike Follow Me where the subscriber wants to take their calls at an alter-nate location this feature allows the subscriber to pass control of his calls toanother Subscriber. The “Forwarded To” Subscriber will now be in control ofthe caller and the caller will NOT return to originating Subscriber’s Mailbox. Ifthe “Forwarded To” Subscriber does not answer the caller it will now followwhat ever the “Forwarded To” Subscriber has set up for their call conditions.The Caller will hear “Forwarding to”“{Subscriber Name}” before actually beingforwarded.5 Call ScreeningIf this is turned on, the caller will be asked their name and the SamsungVoicemail will play this name to you before the transfer, giving you an optionto accept or reject the call.6 Find MeFind Me, when enabled, will attempt to locate the subscriber by calling a listof preprogrammed phone numbers. The stored phone numbers are enteredin 'Personal Services' [#][2] (if allowed by the Administrator). The stored tele-phone number list can contain up to 9 preprogrammed telephone numbers.The Find Me feature only use the first five.7 Night InterceptThis feature is dependent on your weekly availability schedule, which isentered in 'Personal Services' [#][3] (if allowed by the Administrator). WhenNight Intercept is active the Samsung Voicemail will first ring your extension