Samsung OfficeServ ITP-5121D User Manual

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

79781. E-MESSAGE DELIVERY: Voice mail messages (.wav) and/or fax mail messages(.tiff ) are "delivered" to your Inbox with the appropriate attached file.2. E-MESSAGE NOTIFICATION: You will receive an e-mail, with NO attachments,notifying you that you have a voice and/or fax mail message in your VoiceMail Box.• As a subscriber you can use either E-Message Delivery and/or E-MessageNotification.• As a subscriber you can have multiple e-mail addresses. (a maximum of5 valid email addresses).• E-Message Notification can be set to one e-mail address while E-MessageDelivery is set to different e-mail address.Functionality• With either type of EMG, when Caller ID (CID) is provided, the callers tele-phone number will appear in the subject field of the email along with thedate and time stamp of when the voice message was originally recorded inyour Voice Mail Box.• If the caller is also a subscriber on the system and the E-Mail Gateway is set upwith a valid "Reply To" address, the Subscriber's name will also appear in the"From" field. Otherwise, the "From" field will display the name of the Samsungvoice mail system (SVMi-8E, SVMi-16E, or SVMi-20E) sending the message.• Client will use their PC's Multi-Media kit (equipped with either speakersand/or a headset) to listen to messages delivered to their e-mail Inbox.• No Synchronization of messages is performed between the Voice Mail Boxand the E-mail Inbox.- Messages listened to, forwarded, deleted, and/or saved within an e-mailinbox will NOT effect the status of that same new message in the VoiceMail or the MWI (Message Waiting Indicator) associated with that mes-sage on the phone.- Also messages listened to in the Voice Mail, from a phone, will not changethe Unread/Read status of the same message in an e-mail inbox.IMPORTANT NOTE: If the PC/Laptop/PDA/Smart Phone/etc… is notequipped with hardware and software capable of playing a '.WAV' file thenthe E-Mail Gateway will not work for them until they add some method tolisten to '.WAV' files delivered to their Inbox.The same applies to Fax Mail messages, if the device the subscriber is usingdoes not support the viewing of '.TIFF' files, then the E-Mail Gateway forFax Mail will not work for them until they add some method to view .tifffiles delivered to their inbox.- However, the Voice Mail Administrator can adjust parameters per sub-scriber or group of subscribers that decide how, when, or if to delete theoriginal voice message after it is sent to the E-Mail Server.Benefits• Store and Archive Voice and Fax Mail Messages in visible folders.• Voice and Fax Mail Messages can now easily be dragged and dropped intofolders the same way e-mail messages are organized and saved.• Voice and Fax Mail Messages are now essentially the same as any other e-mailmessage.• Backups and Message Archives can be made when they are made for all othertypes of e-mail messages.• Add text notes and comments to use for reference later.• Some (if not all) e-mail clients will allow you to edit the body of the e-mail toadd comments.• Some will allow you to edit the subject field to help you find a particular mes-sage quickly in a large archive of messages.• Call Back Numbers and Date & Time Stamp are easily displayed in the Subjectfield.• Easily forward Voice messages received, to others even if they are not a VoiceMail Subscriber on your system.• No EMG System or Client Software to load on your Local PC or NetworkServers.Therefore compatible with most:- E-Mail providers and E-Mail Clients- PCs, Laptops, PDA, and/or SmartphonesNOTE: If you are not sure you have this functionality on your system andyou would like to use it, please contact your on Site system administratorto see if it is available. EMG functionality is only available on the SVMi-8E,SVMi-16E, and SVMi-20E.