Samsung OfficeServ ITP-5121D User Manual

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

2THINGS YOU SHOULD KNOWUSER ORIENTATIONLifting the handset on your telephone will provide the OfficeServ 100, theOfficeServ 500, and the OfficeServ 7000 Series systems with dial tone. This is alsoreferred to as internal or intercom dial tone. To get an outside line from the tele-phone company, dial an access code, usually the digit “9.” To call another station inyour system, simply dial its extension number. See your system directory list forother access codes and extension numbers.HOOKFLASHThroughout this guide, you will see references to “hookflash.” A hookflash is amomentary operation of the hookswitch required for a feature operation. Sometelephones have a FLASH key. This key may be pressed instead of the hookswitch.C.O. LINESLines from the telephone company are “C.O. lines.” Calls on these lines are referredto as “outside calls.” These C.O. lines are accessed by dialing an access code. Forexample, dial 9 to get a local outside line or dial 800–8XX for other line groups.Each line in the system is numbered beginning with 701, and then 702, 703, etc. Toget a specific line, dial its three digit line number. If Least Cost Routing (LCR) is pro-grammed into the system, you will only be required to dial 9.DISTINCTIVE RINGINGThe OfficeServ 100, the OfficeServ 500, and the OfficeServ 7000 Series systemsprovide distinctive ring patterns to your phone:• Outside calls have a single ring tone repeated.• Intercom calls have a double ring tone repeated.• Door phone calls and alarm/appointment reminders have a triple ring tonerepeated.ABOUT THIS BOOKThis booklet provides instructions for using an industry standard single line tele-phone set with the OfficeServ 100, OfficeServ 500, and OfficeServ 7000 Series sys-tems. A variety of single line sets from many different manufacturers are available.Check with your service and installation company to ensure proper operation withthe OfficeServ 100, the OfficeServ 500 and the OfficeServ 7000 Series systems.Please take the time to study this guide and to become familiar with the operationof your standard telephone. Keep it handy. You may need to look up instructionsfor infrequently used features.Learning to use your telephone correctly will make everyday telephone commu-nications a breeze.This book is written based on the factory default settings for the feature accesscodes. Sometimes, due to programming requirements, these codes may bechanged. If you find that a feature code does not work as described in this book,please contact your installation and service company to determine the correctcode.1