Samsung OfficeServ ITP-5121D User Manual

Also see for OFFICESERV 500 Series: Service manual System administration guide Quick setup guide Quick setup guide Quick setup guide

Contents

AME PasswordIf your keyset has AME PASSWORD (MMC 110) set to YES, you must enter yourstation password to listen to messages being left. This will prevent unauthorizedpeople from listening to messages being left for you.If the password option is turned on, while a message is being left, press the flash-ing AME indicator and enter your station password (not your Samsung Voicemailpassword). You will then hear the message being left.Call RecordIf you have a call record button assigned to your phone, you may press it at anytime, to record the conversation in progress. If you have a display keyset, you willalso have the soft key options to pause and time the message.75Note: Remember if you know what digits to press, you can enter them at anytime you do not have to wait to be prompted. This feature can be toggledon/off at anytime. Also if it is off you will be prompted within each subscribermenu to press zero for more options. This enables you to still be able to findout what to do if you were to get lost and extended prompting was disabled.KEYSET USER FEATURESThe following options are available if you have a display keyset.They require setupby the System Administrator.Message Waiting LightsWhen new messages are left in your mailbox, the voicemail message light on yourkeyset will flash. Press this flashing key [VMMSG] and follow the prompts toretrieve messages.This key may be pressed at any time to log into your SubscriberMain Menu.Answer Machine EmulationIf you have an Answer Machine Emulation key programmed on your keyset, youcan use it to monitor calls going to your voicemail, and optionally answer them.The operation of this feature is similar to screening a call on a home answeringmachine.Your keyset must be set to forward on no answer to voicemail. After ringing yourstation the caller will be connected to your voicemail and hear your personalgreeting before leaving a message. During this time you will be monitoring theconnection between the caller and your voicemail box. At this time you will onlybe monitoring the call, you can not talk to the other party until you answer. Youmay pick up the call at any time or ignore it.To activate this feature press the AME button. The associated indicator will be litsteady. Press again to turn off. If this key is pressed while a station is ringing (dur-ing forward no answer), the feature will be turned on for the current call only.While the caller is leaving a message or ringing you may:■ Press [#] to immediately put the caller in your voice mailbox and monitor it.■ Press [] to immediately disconnect your station. The caller continues toleave a message normally.■ Pick up the handset and monitor privately.74