AA-7 TroubleshootingRuntime error messagesFor error messages related to canceling jobs and printing, including the Disk Fullmessage and alerts to load media, see the Job Management Guide. These messages arereported by the job management tools.You can turn on PostScript error reporting as a print option from Mac OSapplications.Check power and cableThis message indicates that the interface cable between the Fiery EX2101 and thecopier is not connected, or a print job is ready, but the copier is not turned on.Printer not foundMost failures to find a printer on the network are due to conflicting or missing name oraddress settings for the Fiery EX2101. You must enter names in specific places. Therequired names are:• TCP/IP host name (also known as the DNS name), which is defined byyour organization.Enter the host name as the Server Name in Fiery EX2101 Setup.• Remote printer (internal machine) name. Use one of the following:printholdIf you change the DNS name (also known as the TCP/IP host name) of theFiery EX2101, you must reconfigure one of the Fiery utilities on each workstation.
