Chapter 4: Troubleshooting4-6 DLE22-MA, DLE32-MA, DLE23-MA and DLE33-MA User’s Guide4.3 TROUBLESHOOTING CHECKLISTIf the DLE2X-MA or DLE3X-MA is not working properly, refer toTable 4-4 for a checklist of possible problems, causes, and recommendedactions to resolve the problem.Table 4-4 Troubleshooting ChecklistProblem Possible Cause Recommended ActionAll LEDs are OFF.Loss of power to theDLM6C-AA chassis.Check the proper connectionof the power cable and itsaccess to a live outlet.DLE3X-MA orDLE2X-MA not properlyinstalled.Check the installation.No LocalManagementPassword screen.Autobaud enabled. Butbaud rate has not yetbeen sensed.Press ENTER (RETURN)(may take up to four times).Terminal setup is notcorrect.Refer to Chapter 5 for propersetup procedures.Improper console cablepinouts.Refer to Appendix A forproper console port pinouts.Cannot contact theDLE32-MA orDLE22-MA fromin-bandmanagement.Improper CommunityNames Table.Refer to Chapter 5for Community Names Tablesetup.DLE2X-MA orDLE3X-MA does nothave an IP address.Refer to Chapter 5 for IPaddress assignmentprocedure.Port is disabled. Enable port.No link to device. Check link to device.Port(s) goes intostandby for noapparent reason.DLE2X-MA orDLE3X-MA detects alooped condition.Review network design anddelete unnecessary loops.User parameters (IPaddress, Device andModule name, etc.)are lost when theDLE2X-MA orDLE3X-MA ispowered down orthe front panelRESET button ispressed.Mode switch (7),NVRAM Reset, waschanged sometimebefore either cyclingpower or pressing theRESET button, causingthe user-enteredparameters to reset tofactory default settings.Reenter the lost parametersas necessary. Call yourDIGITAL representative ifproblem continues.
