Chapter 11Troubleshooting..............................................................................................................207Troubleshooting Overview.......................................................................................................................... 208Enable the Remote Service connection......................................................................................................209Configure remote assistance.......................................................................................................................212Install software updates with Remote Service...........................................................................................213Install software updates (without Remote Service)...................................................................................215Download an account log file......................................................................................................................218Chapter 12Regulation Notices......................................................................................................... 219Appendix AApplication Information................................................................................................. 229Application Resources on our website....................................................................................................... 230Index.................................................................................................................................231Contents7