140 Clearing Paper Jamsn If you cannot see the leading edge or the trailing edge of the paper7 Open the top cover completely and remove the EP-32 cartridge. Store the cartridge inits original protective bag to avoid exposure to light.8 If the leading edge of the paper has passed through the fixing assembly, pull the paperout through the face-up tray (see page 148).9 While using green mark, flip the transfer guide up q. Gently ease the edge of the paperaway from the guide w. After the paper’s trailing edge has come out, slowly pull thepaper toward you and out of the printer.Transfer charging rollerTransfer guide Transfer guideGreen mark• When removing the jammed paper, be careful not to touch thetransfer charging roller. If the roller becomes dirty, the print qualitywill deteriorate.• The transfer guide opens to an angle of about 90°. Do not try to forceit any further open as this could deform the guide and result in adeterioration in print quality or a printer malfunction.10 If the paper is jammed near the fixing assembly, pull it out forwards, in the directionindicated by the arrow in the illustration.