Program No. Program Name / Description15-10-01 Incoming Virtual Extension Ring Tone Order SetupSet the priority (1~4) for the ring tone ranges set in program 15-08-01 below. When more than oneSIE key rings simultaneously, the tone with the highest priority (e.g., 1) rings. The other keys justflash.15-11-01 Virtual Extension Delayed Ring AssignmentIndividually program an extension’s SIE keys for Delayed Ringing (1) or Immediate Ringing (0). Alsosee Program 20-04-03 below.20-04-03 System Options for Virtual Extensions – CAR/SIE/Virtual Extension Delay IntervalSIE keys set for delayed ringing (see Program 15-11-01 below) ring the covering extension after thisinterval.22-03-01 Incoming Call Setup – Trunk Ring Tone RangeSelect the ring tone range (0~8) for each trunk to ring in an ACD group. The trunk uses a ring tonewithin the range selected when it rings an extension There are four ring tones available.Related FeaturesProgrammable Function KeysOperationTo answer a call ringing an ACD Group key1. Press flashing SIE key (Program 15-07-01 or SC 752: *03 + ACD master).The SIE key may flash only, ring after a delay or ring immediately.To Transfer a call to an ACD Group1. Place or answer call.2. Press ACD Group SIE key.3. Hang up to have call go through.You cannot place a screened Transfer to an ACD Group.To set up an ACD Group SIE key1. Press the Speaker key.2. Dial 752.3. Press the programmable key you want to program.The previously programmed entry displays.4. Dial *03.5. Dial the ACD Group master number and press Hold.You see the SET RING option.ISSUE 1.0 SL2100ACD Installation Manual 3-11S