Program No. Program Name / Description41-04-01 ACD Group Supervisor – Group Supervisor ExtensionFor each ACD Group (1~8), assign the Group Supervisor's extension. (You cannot use the port en-tered in this program in Program 41- 01-01 as a System Supervisor.)41-04-02 ACD Group Supervisor – Operation TypeFor each ACD Group (1~8), assign the operating mode for the Group Supervisor. Operating modesare 0 [do not receive ACD calls (no)], 1 [receive ACD incoming calls in case of overflow (Busy)] and2 [receive ACD incoming calls all the time (Yes)].Related FeaturesSupervisor, ACD GroupOperationLogging on as the ACD System SupervisorTo log on as the ACD System Supervisor:You only have System Supervisor capability while logged on.1. Press the Speaker key.2. Dial *5.You hear confirmation tone.- OR -Press ACD Log On/Off key (Program 15-07-01 or SC 752: code *10).Your Log On/Off key lights and you hear a single beep.Your display will show: SUPERVISOR.Logging off as the ACD System SupervisorTo log off as the ACD System Supervisor:This will end your System Supervisor capabilities. Your Log On/Off key is lit and your display shows:SUPERVISOR1. Press the Speaker key.2. Dial *5.- OR -Press ACD Log On/Off key (Program 15-07-01 or SC 752: code *10).Your display shows: ACD LOGOUT (1:Yes, 0:No)3. Dial 1 to log out.You hear confirmation tone (if you dialed *5) or a single beep (if you pressed the ACD Log On/LogOff key) and the Log On/Off key goes out.Dial 0 instead to cancel the log out.SL2100 ISSUE 1.03-32 Supervisor, ACD SystemS
