PROGRAMMINGThe remainder of this chapter provides instructions for programming individual program blocks.SECTION 1 BEFORE YOU START PROGRAMMINGThis chapter provides detailed information about the system programs. By changing a program, youchange the way the feature associated with that program works. In this chapter, you find out abouteach program, the features that the program affects and how to enter the program data into systemmemory.Do not start customizing your system before readingSetting Up ACD for the First Time on page 2-1.SECTION 2 HOW TO USE THIS MANUALThis section lists each program in numerical order. For example, Program 10-01 is at the beginning ofthe section and Program 92-01 is at the end. The information on each program is subdivided into thefollowing headings :Description describes what the program options control. The Default Settings for each program arealso included. When you first install the system, it uses the Default Setting for all programs. Along withthe Description are the Conditions which describe any limits or special considerations that may applyto the program.The program access level is just above the Description heading. You can only use the program if youraccess level meets or exceeds the level the program requires. Refer to How to Enter ProgrammingMode on page 4-2 for a list of the system access levels and passwords.Feature Cross Reference provides you with a table of all the features affected by the program. Youwill want to keep the referenced features in mind when you change a program. Customizing a featuremay have an effect on another feature that you did not intend.Telephone Programming Instructions shows how to enter the program data into system memory.For example :1. Enter the programming mode.2. 15-07-0115-07-01 TELKY01 = *01- +Digital (2W) Multiline TerminalACD Installation Manual 4-1PROGRAMMING4
