Program No. Program Name / Description41-18-10 ACD Agent Identity Code Setup – ACD Group Number in Mode 8For each AIC Table (1~128), define the ACD group number (0=No Setting, 1~8) in mode 8 work peri-od.Related FeaturesSetting Up ACD for the First Time, Basic OperationOperationTo log your extension into the ACD Group (when ID codes enabled in Program41-01-02):MultilineYour display shows: WAIT ACD LOGIN1. Press the Speaker key.2. Dial *5.You hear confirmation tone.- OR -Press ACD Log On/Off key (Program 15-07-01 or SC 752: code *10).3. Dial the ID code.You hear a single beep. Your display will show the ACD Group to which you are logged in. Althoughyou can enter a code of any valid length, ask your supervisor which ID code you should enter.Single Line Telephone1. Lift handset.2. Dial *5.3. Dial the ID code.You hear confirmation tone. Although you can enter a code of any valid length, ask you supervisorwhich ID code you should enter.AIC Agent Log In (when your system has AIC enabled in Program 41-17-01):To log in:Multiline1. Press the ACD Log In/Log Out key (Program 15-07-01 or SC 752: *10).- OR -Press the Speaker key and dial the AIC Log In service code (Program 11-13-08).2. Dial the log in code (up to 20 digits).This step is not required if the ID code is disabled in Program 41-01-02.ISSUE 1.0 SL2100ACD Installation Manual 3-39I
