Paper Jams- 129 -Troubleshooting7and pull out the paper carefully. If youcannot remove the paper by followingSteps (A)1 and (A)2, pull out the paperby following Steps (B).• If you have failed to remove jammedpaper, do not force to pull out the paperbut follow the steps below.
Return the image drum cartridge into theprinter, and close the top cover. Turn the printer Power switch OFF (O) first,and then turn it ON (I) again. When the motorstarts to rotate, hold the top end of paper andpull out the paper.Notez If paper jams when you load papers, check to see that nopaper remains in each paper feed unit. Remember thatyou can release the alarm display only after you haveopened the top cover first and then closed it again.6 Re-install the image drum complete withtoner cartridge, ensuring that the pegs(1 & 2) correctly locate into the slots oneach side of the printer (3).7 Close the top cover.8 Close the scanner unit.Error Code 390 (Paper feed jam(Multipurpose tray))1 Remove any documents from thedocument tray if any.2 Open the scanner unit.3 Press the top cover open button (1) andopen the top cover.4 Carefully lift out the image drum,complete with the toner cartridge. Becareful not to touch or scratch the greendrum surface.5 If the top end of paper is visible at therear side of transparent resist guide,rotate the resist guide toward the fuserunit and hold the paper top end andcarefully pull out the paper.(B)1 (B)2(A)1 (A)2
