Other Issues- 153 -Troubleshooting7Unable to Send or Receive a FaxThe Machine Does Not Select the Appropriate Paper for the Received FaxScanning IssuesMemoz If the following information does not solve the trouble, contact your dealer.Symptom Point to check Remedy ReferenceUnable to send orreceive a fax.Is it rightness about connection ofthe telephone cable?Check the connection of thetelephone cable.P.41Did you install an IP phone on themachine in a broadbandenvironment?Press the <SETTING> key andselect [Admin Setup] > [UserInstall] > [Super G3] > [OFF].-Did you change a contract of usingthe telephone network?Specify the appropriate dial linetype for your region.-Is the [Country Code] setting iscorrect?Please set the correct countrycode.P.40Symptom Point to check Remedy ReferenceThe machine does notselect the appropriatesize paper for thereceived fax.Did you specify other than [Plain]or [Recycled] in [Media Type]for the paper tray used for faxreception?Specify [Plain] or [Recycled] in[Media Type] for the paper trayused for fax reception.AdvancedSymptom Point to check Remedy ReferenceCannot start scan job. Is the machine turned on? Hold down the power switch forabout a second to turn on the power.P.20Is the cable connected to themachine?Check the cable connections andconnect them properly.P.46Is there any damage to the cable? Change the cable. P.46Is the network setting done properly? Do the network setting properly. P.59Is an error occurring? Follow the instructions displayed onthe display screen of the machine.P.132Transmission andreception of e-mailcannot be done.Did you connect the Ethernet cableafter turning on the machine?Hold down the power switch forabout a second to turn on the power.Connect the Ethernet cable and thenhold down the power switch forabout a second to turn on the power.P.47Is the e-mail address of the machineset?Set the e-mail address of themachine.P.60Did you enter the wrong e-mailaddress?Enter the correct e-mail address. P.60Is the SMTP server address settingcorrect?Check the SMTP server setting. P.60Is the POP3 server address settingcorrect?Check the POP3 server setting. P.60Is the DNS server address settingcorrect?Check the DNS server addresssetting.P.60Is another job running? Wait until the other job finishes. -Is an error occurring? Follow the instructions displayed onthe display screen of the machine.P.132Files cannot be saved ina network file folder.Is the FTP/CIFS setting right? Check the profile settings. P.71Is an error occurring? Follow the instructions displayed onthe display screen of the machine.P.132
