3SYSTEM TONESThe system provides several tones to assist you. Some of these tones are alreadyfamiliar to you.Intercom Dial Tone—A steady tone that indicates you can begin dialing.DIAL TONECONTINUOUSRingback Tone—Indicates the station you dialed is ringing.RINGBACK TONE—1000 ms ON/3000 ms OFFCONTINUOUSBusy Tone—Indicates the station you dialed is busy.BUSY TONE—500 ms ON/500 ms OFFCONTINUOUSDND/No More Calls Tone—Fast busy tone indicates the station you dialedis in the Do Not Disturb mode or cannot receive any more calls.DND/NO MORE CALLS TONE—250 ms ON/250 ms OFFFOR TEN SECONDSTransfer/Conference Tone—Indicates your call is being held and youcan dial another party.TRANSFER/CONF TONE—100 ms ON/100 ms OFFCONTINUOUSConfirmation Tone—Very short beeps followed by dial tone indicate youhave correctly set or canceled a system feature.CONFIRMATION TONE—50 ms ON/50 ms OFFFOR ONE SECOND(programmable)Error Tone—A distinctive two level beeping tone indicates you have donesomething incorrectly.Try again.ERROR TONE—50 ms of tone 1/50 ms of tone 2FOR THREE SECONDS2THINGS YOU SHOULD KNOWUSER ORIENTATIONLifting the handset on your telephone will provide the OfficeServ 100, theOfficeServ 500, and the OfficeServ 7000 Series systems with dial tone. This is alsoreferred to as internal or intercom dial tone. To get an outside line from the tele-phone company, dial an access code, usually the digit “9.” To call another station inyour system, simply dial its extension number. See your system directory list forother access codes and extension numbers.HOOKFLASHThroughout this guide, you will see references to “hookflash.” A hookflash is amomentary operation of the hookswitch required for a feature operation. Sometelephones have a FLASH key. This key may be pressed instead of the hookswitch.C.O. LINESLines from the telephone company are “C.O. lines.” Calls on these lines are referredto as “outside calls.” These C.O. lines are accessed by dialing an access code. Forexample, dial 9 to get a local outside line or dial 800–8XX for other line groups.Each line in the system is numbered beginning with 701, and then 702, 703, etc. Toget a specific line, dial its three digit line number. If Least Cost Routing (LCR) is pro-grammed into the system, you will only be required to dial 9.DISTINCTIVE RINGINGThe OfficeServ 100, the OfficeServ 500, and the OfficeServ 7000 Series systemsprovide distinctive ring patterns to your phone:• Outside calls have a single ring tone repeated.• Intercom calls have a double ring tone repeated.• Door phone calls and alarm/appointment reminders have a triple ring tonerepeated.