Samsung OfficeServ 7200 User Instructions

Also see for DS 5000 Series: User guide User instruction User guide User manual Quick reference guide

Contents

65STORING A CALLER ID NUMBERAt any time during an incoming call that provides CID information, you may savethe CID number as a speed dial number in your personal speed dial list. To store aCaller ID number in a personal speed dial bin:• Press the STORE button. The system displays the speed dial bin in which thenumber was stored—OR—press the CID button and then press the SCROLLbutton.• Press the STORE soft key.• The system displays the speed dial bin in which the number was stored.NOTE: Your telephone system must have LCR correctly programmed to redial thesaved number. If LCR is not being used on your system, you will not be allowed toSTORE CID numbers.INQUIRE CALLER ID PARK/HOLD INFOIf you are informed that an incoming call is on hold or has been parked for you,you may view the Caller ID information before you retrieve the call.This may influ-ence how you choose to handle the call.From an idle keyset:• Press the INQUIRE button—OR—press the CID button and then theINQUIRE soft key.• Dial the trunk number.• You may now answer the call by pressing the ANS button—OR—you mayuse NND to view more information about this call—OR—you can return tothe idle condition by pressing IGNORE.If you are on a call:• Press the INQUIRE button. Your existing call will go on hold—OR—press theCID button and then the INQUIRE soft key to place the first call on hold.• Dial the trunk number.• You may now answer the call by pressing the ANS button—OR—you mayuse NND to view more information about this call—OR—you can return tothe idle condition by pressing IGNORE.NOTES:1. If you are on an intercom call or you have Automatic Hold turned off, youmust finish the existing call or place it on hold before inquiring.2. If you inquire about an outgoing call, you will receive a [call no longer avail-able] display.CALLER IDSELECTING YOUR CALLER ID DISPLAYSimultaneous display of Caller ID name and number on incoming CO calls on bothlines of display keysets is supported on all OfficeServ systems. On Transferred COcalls, you can decide if you want to see the Caller ID name or Caller ID number inthe display. Regardless of which one is selected, you can press the NND button toview the other pieces of Caller ID information. To select the type of Caller ID infor-mation you wish to view first.• With the handset on-hook, press TRANSFER and then dial 119.• Dial 0 for CID options, 1 for ANI options, or 2 for CLI options.• Dial 0 if you do not wish to view CID information, 1 to view the NUMBER firstor 2 to view the NAME first.• Press TRANSFER to exit and store your selection.VIEWING THE NEXT CALLER ID CALLIn the event that you have a call waiting or a camped-on call at your keyset, youcan press the NEXT button to display the Caller ID information associated withthe call in queue at you keyset. Either the CID name or CID number will show inthe display depending on you Name/Number selection.To view Caller ID information for calls that have been camped-on to your keyset,press the NEXT button.SAVING THE CALLER ID NUMBERAt any time during an incoming call that provides CID information, you may pressthe SAVE button to save the CID number. The system must be using LCR to dialthe saved number.REDIALING A SAVED CALLER ID NUMBERTo redial a number that has been saved, press the SNR button or dial 17.NOTES:1. Your telephone system must be LCR correctly programmed to redial thesaved number.2. If the Hot Keypad feature has been turned off, you must first lift the handsetor press the SPEAKER button before you begin.64