121To clean the interior of the printer perform the following steps.1. Power off the printer and unplug the printer power cord.2. Open the printer cover.3. Fully raise the platen lever.4. Unload the paper.5. Remove the ribbon cartridge.6. Lift the ribbon out of the ribbon path.7. Brush the paper dust and ribbon lint off the tractors, shuttle cover assembly, and base casting with asoft-bristled, non-metallic brush (such as a toothbrush). Vacuum up the residue.CAUTION Vacuum carefully around the hammer bank and surrounding area to avoid damage.To avoid corrosion damage, use only alcohol when cleaning the printer mechanicalelements. Solutions used to clean mechanical elements must contain no water.8. Wipe the splined shaft with a soft cloth.9. Check the ribbon mask and hammer bank cover for bits of torn paper or ribbon lint.10. Remove dust and ink from the platen using a soft cloth lightly moistened with anhydrous alcohol. (Theplaten is the thick silver bar behind the hammer bank cover that rotates when the platen lever isrotated.)CAUTION When cleaning the platen, be very careful not to get any alcohol in the hammerbank, because alcohol will cause severe damage to the hammer bank. Only atrained service technician should clean the shuttle assembly.11. Brush and vacuum the accumulated dust or residue inside the lower cabinet.12. Wipe the lower cabinet interior with a clean, lint-free cloth dampened (not wet) with water and milddetergent or window cleaning solution. Dry the lower cabinet interior by wiping it down with a clean,lint-free cloth.13. Install the ribbon and load paper.Diagnosing ProblemsThis section is designed to help you fix problems which may arise with normal printer operation.Bar Code VerificationThe most important consideration when printing a bar code is to ensure that the bar code will be scannedproperly. Incorporating a bar code quality procedure in the printing process is the best way to ensure thatbar codes are being printed correctly. A properly implemented verification procedure will increase overallbar code quality, reduce waste from misprinted bar codes, and achieve high first-time read rates. A highfirst-time read rate is an increasingly important factor in newer, more efficient systems where manuallyentered data is not acceptable as a backup function. Verification also minimizes the costs of returnedproducts due to poor reading or unaccountable bar codes.