171Customer SupportTallyGenicom Customer Support CenterIMPORTANT Please have the following information available prior to calling theTallyGenicom Customer Support Center:• Model number• Serial number (located on the back of the printer)• Installed options (i.e., interface and host type if applicable to the problem)• Configuration printout: Press CONFIG on the control panel, then press theENTER ( ) key.• Is the problem with a new install or an existing printer?• Description of the problem (be specific)• Good and bad samples that clearly show the problem (faxing or emailingof these samples may be required)Americas (714) 368-2686Europe, Middle East, and Africa (31) 24 6489 311Asia Pacific (65) 6548 4114China (86) 800-999-6836http://www.tallygenicom.com/support.aspxTallyGenicom Supplies DepartmentContact the TallyGenicom Supplies Department for genuine TallyGenicom supplies.Americas (800) 733-1900Europe, Middle East, and Africa (33) 1 46 25 19 07Asia Pacific (65) 6548 4100China (86) 400-886-5598India 1800 102 7869http://www.tallygenicom.com/supplies-parts.aspx
