How to Program the Security Key ............................................................... 99Downloading Firmware .............................................. 101Firmware File Types (.prg) and (.exe) ............................................................. 102WebPanel Download ....................................................................................... 102Automatic Download (.exe) ............................................................................. 105Manual Two-Key Download Sequence ........................................................... 107Manual Three-Key Download Sequence......................................................... 107Sending Firmware in Download Mode ............................................................ 108Sending Firmware via Ethernet (FTP) ...................................................... 108Sending Firmware via USB ....................................................................... 109Sending Firmware via Parallel .................................................................. 113Sending Firmware via Serial ..................................................................... 113Downloading Files to the Main File System .................................................... 114Filename Extensions Not Shown in Menus ..................................................... 114WebPanel File Download ................................................................................ 115PTX_SETUP Download................................................................................... 116Manual Two-Key Download ............................................................................ 116Downloading Files to the SD Card .................................................................. 117Demo Facility ................................................................................................... 117Downloading a Demo File ......................................................................... 117Configuring the Printer to run a Demo File ............................................... 118Starting a Demo File ................................................................................. 118Pausing a Demo File ................................................................................. 118Stopping a Demo File ............................................................................... 118Deleting a Demo File ................................................................................ 118Troubleshooting ......................................................... 119Cleaning Requirements ................................................................................... 119Exterior Cleaning ...................................................................................... 119Interior Cleaning ........................................................................................ 119Diagnosing Problems ...................................................................................... 121Bar Code Verification ................................................................................ 121Printing a Hex Dump ................................................................................. 122Most Frequent Problems and Solutions .......................................................... 124Diagnostics for EXX, BAD NVM, or ILL NVM Errors ....................................... 124Fault Messages ......................................................................................... 125Printer Specifications ................................................. 143Ribbon Cartridge Specifications ...................................................................... 143Paper Specifications ........................................................................................ 143Labels .............................................................................................................. 143Printer Weight and Dimensions ....................................................................... 144Environmental Characteristics ......................................................................... 144