TallyGenicom LMPPLS Administrator's Manual

Contents

TallyGenicom LMPPLS Administrator's Manual Manual pdf 158 page image

158Clearing Paper Jams or Removing Paper1. Raise the platen lever to open the platen.2. Open the left and right tractor doors.3. Pull the paper upward through the top of the printer.NOTE: DO NOT pull the paper downwards from the bottom. This could cause the paper guides to bend.4. Reload the paper (see page 151).Paper Jams during Reverse FeedCertain heavy forms may catch on the paper ironer during reverse feed. Refer to the Maintenance Manualfor additional information.How to Set the ZTP Printer to Help Mitigate Paper JamsAvailable settings in the printer’s software can help mitigate or even resolve most Forms Jams that maybe attributed to the types of forms used on the ZTP printer.Some single-part forms that are light in weight such as 18 to 20 pounds or multi-part forms that have verythin plies (i.e. 3 to 4 mils) may have a tendency to not hold their stiffness during high-speed slews or whileprinting medium to high speed typefaces. Since the form is being pushed up into the print station ratherthan being pulled like in the standard pedestal printers, the form may tend to buckle or deform as it movesthrough the hammerbank and create a Forms Jam.NOTE: Forms using high Cut-to-Tie Ratios that exceed 4:1 to allow easy perforation tear-off (i.e. checkforms, invoices, etc.) may come apart during forms slews and high speed typefaces. Theparameter changes listed below may help to avoid Forms Jams.Try setting one or more of the following parameters to help mitigate Forms Jams when using lightweightstock or multi-part forms with thin plies:• Under the Emulation menu -> Font Attributes, select Typeface NLQ.• Under the Emulation menu -> Font Attributes, set Bold Print to Enable.• Under the Advanced User or Quick Setup menu, set Slow Paper Slew to Enable.• Under the Printer Control menu, set Unidirectional to Enable.IMPORTANT Setting any of the previous parameters may cause an overall slowdown inthroughput and increased use of consumables. Set at your own discretion.For some heavy single-part forms and thick multi-part forms, the rigidness of the forms’ construction andthe use of thicker plies is usually accompanied by the use of lower Cut-to-Tie Ratios below 4:1 on theprimary horizontal perforation to keep the form together and not pull apart.This primary horizontal perforation is usually where the form is at its thickest point up to .025” max.On occasion, the forms’ perforation may not allow itself to be compressed between the printers’ paperironer and platen, and may cause itself to jam inbetween during forward motion. This usually occurs atthe forms outward perforation as it travels upward through the print station.NOTE: Some heavy label stock can also cause jamming in the platen area especially if the label hasthick adhesive that can get squeezed out or multi-part forms that are using attachment methodsthat may include gluing, crimps or staples.To prevent jamming at the perforation, under the Printer Control or Quick Setup menu, set Open Platen@ BOF (Bottom of Form).