9 Troubleshooting9-16 Xerox PE220Printing Quality ProblemsIf the inside of the machine is dirty or paper has been loaded improperly, youmay notice a reduction in print quality. See the table below to clear theproblem.Condition Suggested solutionsLight or fadedprintIf a vertical white streak or faded area appears on the page:The toner supply is low. You may be able to temporarilyextend the print cartridge life. Redistributing PrintCartridge Toner on page 8-6 If this does not improve theprint quality, install a new print cartridge.The paper may not meet paper specifications; for example,the paper is too moist or too rough. Paper Specificationson page 10-6.If the entire page is light, the print resolution setting is toolow. Adjust the print resolution. For details, see Printing onpage 5-1.A combination of faded or smeared defects may indicate thatthe print cartridge needs cleaning. Cleaning the Drum onpage 8-8.The surface of the LSU part inside the machine may be dirty.Clean the LSU (Cleaning the Inside on page 8-3).Contact a service representative.Toner specks The paper may not meet specifications; for example, thepaper is too moist or too rough. Paper Specifications onpage 10-6.Parts of the machine may have toner on them. If defectsoccur, the problem will likely correct itself after running five(5) blank sheets.The transfer roller may be dirty. Clean the inside of yourmachine. Cleaning the Inside on page 8-3.The paper path may need cleaning. Cleaning the Drum onpage 8-8.Dropouts If faded areas, generally rounded, occur randomly on thepage:A single sheet of paper may be defective. Try reprinting thejob.The moisture content of the paper is uneven or the paperhas moist spots on its surface. Try a different brand of paper.Paper Specifications on page 10-6.The paper lot is bad. The manufacturing processes cancause some areas to reject toner. Try a different kind orbrand of paper.The print cartridge may be defective. Vertical repetitivedefects on page 9-17.If these steps do not correct the problem, contact a servicerepresentative.AaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCcAaBbCc
