Customer Assistance Information ......................7-2Customer Satisfaction Procedure ......................7-2Online Owner Center ......................................7-3Customer Assistance for TextTelephone (TTY) Users ................................7-4Customer Assistance Offices ............................7-4GM Mobility Program for Persons withDisabilities ..................................................7-5Roadside Service ...........................................7-6Courtesy Transportation ...................................7-8Vehicle Data Collection and EventData Records ...........................................7-10Reporting Safety Defects ................................7-11Reporting Safety Defects to theUnited States Government ..........................7-11Reporting Safety Defects to theCanadian Government ................................7-11Reporting Safety Defects toGeneral Motors .........................................7-11Service Publications Ordering Information .........7-12Section 7 Customer Assistance Information7-1
