Advanced Guide > Troubleshooting > Paper JamsPaper JamsImportantWhile the machine is receiving a fax (in memory), you cannot turn off the machine. Turn it off afterreceiving the fax. Do not disconnect the power plug while the machine is receiving a fax. If youdisconnect the power plug, all the documents stored in memory are deleted.NoteIf you need to turn off the machine to remove jammed paper during printing, press the Stop buttonto cancel print jobs before turning off the machine.Paper Is Jammed in the Paper Output Slot or the Rear TrayIn Other CasesPage topPage 849 of 973 pagesPaper Jams