Advanced Guide > Troubleshooting > MP Navigator EX Problems > Cannot Scan at the Correct SizeCannot Scan at the Correct SizeCheck 1: Make sure that the documents are placed correctly on the Platen.Placing DocumentsCheck 2: Set Document Size to the actual document size and scan again.If the matching size is not found, scan at a larger size and trim the image.See the Toolbar ( (Trimming)) in " Correct/Enhance Images Window " for details.Page topPage 882 of 973 pagesCannot Scan at the Correct Size