n When checking the voltage using a meter, you may come across such instructionsas “Measure the voltage between J109-1 (+) and J109-2 (–) on the DC controllerPCB.” Connect the positive probe of the meter to the terminal marked (+) and thenegative probe to the terminal marked (–).Is the powerplug connected to thepower outlet?Connect thepower plug.(Checks) (YES/NO) (Action)NO1(Steps)Are the frontdoor and the deliverydoor closed firmly?Close the dooror the cover.NO2Is the specifiedvoltage at the poweroutlet?The problem isnot of the copier.Advise the user.NO3YESYESYESOmitted.CHAPTER 11 TROUBLESHOOTING11-2 COPYRIGHT © 1997 CANON INC. CANON NP6560/NP6360/NP6260 REV. 0 NOV. 1997 PRINTED IN JAPAN (IMPRIME AU JAPON)