YES Go to “Running Diagnostics from a TTY Terminal” on page 109 and besure your terminal attributes are set to work with the diagnosticprograms.Return to “Step 16” when you finish checking the attributes. Recordany settings that are changed.Step 16This step loads the Stand-alone Diagnostics. If you are unable to load the diagnostics,go to “Step 7” on page 151.1. Turn on the power.2. Insert the diagnostic CD-ROM into the CD-ROM drive.3. When the keyboard indicator displays, press F5 on the directly attached keyboard,or 5 on the ASCII keyboard, to indicate that diagnostics are to be loaded.4. Enter any requested passwords.5. Follow any instructions to select a console.Did the Diagnostics Operating Instructions display without any obvious displayproblem?NO Go to “Step 7” on page 151.YES Go to “Step 9” on page 151.Step 17The diagnostics did not find a hardware problem. If you still have a problem, contactyour software support center.Problem Determination When Unable to Load DiagnosticsUse this procedure to obtain an error code. The service organization uses the errorcode to determine which field replaceable units (FRUs) are needed to restore thesystem to correct operation.Step 1. Considerations before Running This Procedurev The diagnostics can use a display connected to the video port or an ASCII terminalattached to a serial port.v Go to “Step 2”.Step 2Are the Online Diagnostics installed on this system?NO Go to “Step 4” on page 155.YES Go to “Step 3” on page 155.154 User’s Guide