AV1Troubleshooting & Maintenance6-3The AV1 is powered on, but there is no video.1. Examine the video cables – particularly the S-video cables – toensure a good connection to the associated component.2. Check the INPUT SETUP menu VIDEO IN (page 3-11) andCOMPONENT IN (page 3-12) parameters to ensure the appro-priate video connector is assigned to the selected input.RF interference is present in the audio or video.1. Make sure the AV1 is not positioned near unshielded TV or FMantennas, cable TV decoders, and other RF-emitting devices.2. Replace unshielded cables with shielded cables wherever possible.The AV1 is exhibiting erratic behavior.1. Set the rear panel power switch to the | (“off”) position. Wait10 seconds. Then, set the rear panel power switch to the c(“on”) position.2. Document all user-defined settings on the installation work-sheet that begins on page A-14. Then, follow the instructionson page 6-4 to restore factory-default settings.If all else fails . . .1. Set the rear panel power switch to the | (“off”) position. Wait10 seconds. Then, set the rear panel power switch to the c(“on”) position.2. Document all user-defined settings on the installation work-sheet that begins on page A-14. Then, follow the instructionson tpage 6-4 to restore factory-default settings.3. Contact an authorized JBL Performance dealer.4. Contact JBL customer service at 888-691-4171.Note:Visit www.jbl.com for additional troubleshooting information.ROUTINE MAINTENANCEThe bulleted items below describe routine maintenance thatshould be performed on a periodic basis.• Clean the AV1 exterior surface with a soft, lint-free cloth. Donot use alcohol, benzene, acetone-based cleaners, or strongcommercial cleaners. Do not use a cloth made with steel woolor metal polish. If the AV1 is exposed to a dusty environment,a low-pressure blower can be used to remove dust from itsexterior surface.• Replace the remote control batteries as needed. The remotecontrol requires two AA batteries. When these batteries are lowon power, the remote control enters a low-voltage conditionthat prevents it from operating the AV1. When this occurs, fol-low the instructions on page 1-5 to replace the batteries. Nor-mal operation will resume when new batteries are installed.