Unable to CopySymptom Point to check Solution ReferenceUnable tocopy.Is the machineturned on?Turn the machine on. Turning theMachine OnIs the machinebeing initialized?Wait until initialization is complete. -Is your documentset properly?Set the document properly. Setting aDocumentIs there paper inthe tray?Load paper in the tray.Check that the paper cassette is installed in themachine.LoadingPaperIs the proper sizepaper for thedocument loadedin the tray?Load the proper size paper for the document. LoadingPaperIs the paper trayselectable if[Paper Feed] isset to [Auto]?Press [Device Settings], select [Paper Setup] >[Select Tray] > [Copy] > the paper tray onwhich the paper you use is loaded, and thenselect [ON] or [ON(Prior)].Specifyingthe PaperFeed Tray(PaperFeed)Is the loadedpaper compatiblewith duplexprinting?Duplex copying cannot be performed dependingon the paper size,paper type, or paper weight.Load the appropriate paper for duplex printing,and then set the paper size, document type,and document weight correctly.LoadingPaperIs the media typeof the paper trayset to [Plain] or[Recycled]?If [Paper feed] is set to [Auto], set the mediatype for the paper tray to [Plain] or[Recycled].LoadingPaperIs there a paperjam?Check an error message, and then remove anyjammed paper.If PaperJams OccurIs there an emptytoner cartridge?Replace the empty toner cartridge with a newtoner cartridge.Replacingthe TonerCartridgeDoes the imagedrum reach itslifetime?Replace the image drum with a new imagedrum.Replacingthe ImageDrumDoes the fuserunit reach itslifetime?Replace the fuser unit with a new one. Replacingthe FuserUnitDoes the belt unitreach its lifetime?Replace the belt unit with a new one. Replacingthe BeltUnitAre any covers onthe machineopened?Close all the covers. -Has any erroroccurred?Clear the error. ErrorMessageList729