7.4.5 Utility—Monitor/Trace—UM System Trace (Internal)Unified Messaging (UM) system processes can be monitored and logged.This screen can be accessed only in On-line mode.The following data can be traced and logged for each UM port, or all UM ports:• DTMF / Dial: data regarding DTMF signals received by the Unified Messaging system.• Guidance: guidance data that the Unified Messaging system played.• Message: Unified Messaging system activity for messages such as creating, playing and deleting.• Process Event: events occurred between Unified Messaging system processes such as Application, CallProcessor and DSP.• Caller ID: received Caller ID information.• DID: received DID numbers.• PIN: PINs received by the Unified Messaging system.Follow the steps below to monitor or log the system trace data.1. Select Internal Trace, Display, or Trace Clear.– Setting1. Check Enable / Disable Trace Data.2. Check the data and UM ports you wish to monitor.3. Click OK.– Display: Displays the trace data and/or error data.1. Check the data and UM ports you wish to monitor.2. To include error data, click the Error Trace tab and check Error Data.3. Click OK.4. The selected data will be displayed in a new window. Click the Trace Data or Error Trace tabs toswitch views. Click Save Log File to save a copy of the displayed data.5. Click Cancel when finished.– Trace Clear: Clears saved trace data.1. Select the trace data to clear.2. Click OK to clear the selected trace data.3. The message "System Trace Clear Successful" will be displayed. Click OK to continue.118 PC Programming Manual7.4.5 Utility—Monitor/Trace—UM System Trace (Internal)
