Samsung OfficeServ 7100 Technical Manual

Also see for OFFICESERV 7100: Quick guide System administration guide User guide User manual User guide

Contents

OfficeServ 7100 PROGRAMMINGTECHNICAL MANUAL PART 8 APRIL 20078.1.14When Message Alert is configured and enabled the subscriber will be calledeach time the Mailbox stores a new message. If the subscriber does not answerthe call, the system will reattempt the call every 15 minutes for up to 3 attempts.If the call is busy the system will reattempt the call every 5 minutes for up to 3attempts. When the subscriber answers the call the voicemail will prompt themto enter their subscriber password. Once logged in to the voicemail box theyhave full access to all TUI functionality, including listening to messages.One very important topic that must be understood before programming thisfeature is Station blocks. Any time the system tries to make an outgoing call itmust locate a corresponding Station block. There are several default Stationblocks: On Premise, Off Premise, Centrex Transfer, and Beepers. Each one hasa fairly self explanatory function.The Station block is responsible for generic dialing housekeeping. For examplethe Off Premise block is set such that for any 7, 10, or 11 digit number it willautomatically dial 9 to access a trunk line. This is important to know because itmeans when setting the Mailbox's Alert phone number we do not need to enter a9 to dial out, we simply need to enter the subscriber's cell phone number.In some cases it may be necessary to make changes to the Station block to dialcorrectly, such as dialing a number other than 9 to access a trunk. For thisexample we will assume the subscriber's cell phone number is a 10 digit localnumber so we will leave the default Station configuration as it is.Programming:On the Alerts page of the subscriber's Mailbox block set Message alert iscurrently on to Yes.Enter the subscriber's cell phone number in the Alert phone number field andclick Save.Test the application by leaving a message in the subscriber's voicemail andlistening for the cell phone to ring.8.1.8.6 Pager Message NotificationScenario:A customer wants to be notified on his pager when he receives new voicemailmessages for his office phone. He also wants to see how many new messageshe has.Planning:Pager notification works very much like Message Alert above, but using differentdialing strings and a different Station block which must be specifically assigned.Pager notification settings are found on the MWI & AutoForward screen of the