Ver.CHAPTER 4. AP Connection Management© SAMSUNG Electronics Co., Ltd. page 132 of 4962600-00FK1RGA4 3.04.1.5.2 Tech Support Information File1) Go to configure APC mode of CLI.WEC8500# configure terminalWEC8500/configure# apcWEC8500/configure/apc#2) Configures a file transmission method to collect the AP Tech support information. tech-support [MODE]Parameter DescriptionMODE Selects file transmission method (ftp/sftp/http).- tftp is not supported.3) If AP debug information collection is failed, configure maximum number of retries. tech-support max-retry [COUNT]Parameter DescriptionCOUNT Number of retries.4) To check the configuration information, use the ‘show ap tech-support’ command.4.1.6 APC Redundancy ConfigurationAn operator can add a backup APC to an AP to make the backup APC provide the serviceeven when an APC fault occurs.The maximum number of backup APCs that can be registered to one AP per model is asfollows:APC Model The maximum number of APC systems that can be registeredWEC8500 3 (Primary Server, Secondary Server, Tertiary Server)WEC8050 2 (Primary Server, Secondary Server)If a fault occurs to the primary APC while an AP is connected to the primary APC, the APis connected to the secondary APC. If a fault also occurs to the secondary APC, the AP isconnected to the tertiary APC. For reference, the WEC8050 model does not support atertiary APC.